Privacy Policy

Effective Date: July 21, 2025

At ForestMitra, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application to report Elephant sightings in Jhandapara.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, mobile number, email address (if provided during registration).
• Report Information: Photos, location details (GPS), and descriptions related to elephant sightings submitted by you.
• Technical Data: Device information, IP address, and usage logs to improve app performance.

2. How We Use Your Information

• Register and process elephant sighting reports
• Notify the concerned forest or municipal authorities for action
• Keep you updated about the status of your report
• Improve the performance and security of the ForestMitra platform

3. Sharing Your Information

We do not sell your personal information. However, your report data may be shared with:

• Cooch Behar Municipal Authority, Forest Department, and relevant government departments
• Authorized service providers who help us operate the app
• Law enforcement or legal authorities if required by law

4. Location Data

ForestMitra requires access to your location to correctly identify and respond to elephant sightings. Location data is used only for reporting purposes and not for any commercial tracking.

5. Data Security

We use industry-standard practices to protect your information. However, no method of electronic storage or transmission over the Internet can be guaranteed as 100% secure.

6. Your Rights

• Access your submitted reports
• Request correction of your personal information
• Request deletion of your account and personal data (except where data retention is required by law)

To exercise these rights, please contact us at support@wastrack.gov.in.

7. Children's Privacy

ForestMitra is intended for use by individuals aged 18 and above. We do not knowingly collect data from children under 18. If we become aware that a minor has submitted data, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Email: pritamchhetri.mdt@gmail.com